At FromHomeToRome, cleanliness and careful apartment preparation are an essential part of every stay.
Every apartment is professionally cleaned and prepared before each guest arrival, following clear housekeeping and quality-control procedures designed to ensure a clean, comfortable and welcoming environment.
Our local team also regularly checks the condition of the apartments and coordinates maintenance whenever necessary.
Before every guest arrival
Each apartment is cleaned and prepared by professional housekeeping staff.
Before a new guest checks in, the apartment is aired, cleaned and carefully prepared, with particular attention to bathrooms, kitchens, bedrooms and frequently touched surfaces.
Fresh bed linen and towels are provided for every stay.
Where required, our team also carries out a final inspection to make sure the apartment is ready to welcome the next guests.
Professional cleaning procedures
Our housekeeping teams follow an organized cleaning process throughout the apartment.
Particular attention is given to:
- bathrooms and sanitary areas
- kitchens and food preparation surfaces
- floors and horizontal surfaces
- door and window handles
- light switches
- remote controls
- intercoms
- appliance handles
- tables, chairs and frequently touched furniture
- waste bins
- handrails and other high-contact areas
Cleaning products suitable for the different surfaces are used throughout the apartment.
Bed linen and towels
Fresh bed linen and towels are prepared for every new arrival.
Used linen is removed before clean linen is placed in the bedrooms and bathrooms, helping us maintain a clear separation between used and freshly prepared items.
Additional linen or towels may also be available during longer stays upon request, depending on the apartment and service requested.
Kitchens
Kitchen surfaces, sinks and frequently used areas are cleaned before every arrival.
Dishes, glasses, cutlery, pots and pans are checked as part of the apartment preparation process, so the kitchen is ready for use when guests arrive.
Guests are kindly asked to leave used dishes in reasonable condition at check-out.
Bathrooms
Bathrooms receive particular attention during every cleaning.
Sanitary fixtures, showers or bathtubs, sinks, mirrors and frequently touched surfaces are thoroughly cleaned and prepared before each new stay.
Fresh towels and basic bathroom amenities are arranged before arrival.
Air conditioning and apartment maintenance
Our apartments are regularly monitored for maintenance needs.
Air-conditioning systems and filters are checked and cleaned periodically according to the characteristics of each system and apartment.
Should guests notice any maintenance issue during their stay, our local team is available to assist and arrange the appropriate intervention whenever possible.
Quality checks
Cleaning is only one part of preparing an apartment.
Our team also pays attention to the overall condition of the property, including:
- lighting
- heating and air conditioning
- appliances
- Wi-Fi
- beds and furniture
- bathroom fixtures
- kitchen equipment
- general condition of the apartment
We believe that guests should arrive in an apartment that is not only clean, but properly prepared for their stay.
During your stay
Our local Rome-based team remains available throughout your stay.
For emergencies and urgent assistance, guests have access to a dedicated 24/7 contact number.
If something in the apartment does not meet your expectations, we encourage you to contact us as soon as possible so that our team can assist you.
Digital guest information
Practical information about the apartment and your stay is available through our digital guestbook.
Guests can easily access Wi-Fi information, apartment instructions, local recommendations and useful services directly from their phone.
This allows us to keep information updated and readily available throughout the stay.
Check-in and check-out
Standard check-in is from 3:00 PM and check-out is by 10:00 AM, unless otherwise agreed.
The time between departure and the next arrival allows our housekeeping team to clean, prepare and inspect the apartment before welcoming new guests.
Depending on availability, luggage drop-off or other arrangements may sometimes be possible before standard check-in.
Our commitment
FromHomeToRome has been welcoming guests to Rome since 2008.
We combine professionally managed vacation rentals with the support of a local team that knows both the apartments and the city.
Our goal is simple: to make sure every guest arrives in a clean, comfortable and properly prepared apartment and knows that assistance is available throughout the stay.
